Enter your order details below to track your Ledger hardware wallet shipment in real-time
Your security is our priority. We use industry-leading technology to protect your information and ensure safe transactions.
All your data is encrypted using AES-256 encryption, the same standard used by banks and military organizations worldwide. Your information remains private and secure at all times.
Add an extra layer of security to your account with 2FA. Even if someone knows your password, they won't be able to access your account without your second authentication factor.
Our platform is distributed across multiple data centers worldwide, ensuring 99.99% uptime and fast access from anywhere on the planet with DDoS protection.
Stay informed every step of the way with our advanced tracking system. From the moment your order is placed to the second it arrives at your doorstep, you'll have complete visibility.
Receive instant confirmation when your order is placed and payment is processed securely.
Our team carefully prepares your Ledger device with quality checks and secure packaging.
Get real-time updates as your package moves through our logistics network with tracking numbers.
Receive notification when your package arrives and start securing your crypto assets immediately.
December 1, 2025 - 10:30 AM
December 2, 2025 - 2:15 PM
December 3, 2025 - 9:00 AM
Tracking: 1Z999AA10123456784
Estimated: December 5, 2025
Standard shipping typically takes 5-7 business days for domestic orders and 10-15 business days for international orders. Express shipping options are available at checkout for faster delivery within 2-3 business days.
Simply enter your order number and email address in the tracking form above. You'll receive a detailed view of your order status, including estimated delivery dates and carrier tracking information once your package ships.
Tracking information can take 24-48 hours to update after your order ships. If your tracking hasn't updated after this period, please contact our customer support team with your order number for assistance.
Yes, but only before your order has shipped. Please contact our support team immediately with your order number and new address. Once shipped, address changes must be made directly with the shipping carrier.
If your package shows as delivered but you haven't received it, first check with neighbors and your building management. If still missing, contact us within 48 hours of the delivery date. We'll work with the carrier to investigate and resolve the issue.
Our support team is available 24/7 to assist you with any questions or concerns about your order.
support@ledger.com
Available 24/7
+1 (800) 123-4567